All custom parts require a minimum 50% non-refundable deposit with the remainder due upon completion before parts will be shipped, customer is responsible for all shipping costs to get parts to C6 Innovations to be molded.  Part surfaces that are not 100% smooth and free of dents, dings and blemishes will require refinishing that will be added to the cost of the custom part total.  For product refunds a Return Authorization is required, product refunds are limited to manufacturing defects only.  Please note that some pinholes may be seen in the resin, C6 Innovations utilizes advanced composite processes however some pinholes may be visible, this is an acceptable industry standard and is not considered a manufacturing defect, however C6 Innovations is diligent in minimizing pinholes and will not ship parts where pinholes are excessive.